OWNR wallet
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FAQs
Buy crypto
13
Buying crypto with OWNR Wallet: illustrated guide
KYC verification
What is Descriptor ID?
How do I sign up?
Which currencies and payment methods are supported?
See all 13 articles
Wallet info
3
1. What exactly does ‘HD wallet’ mean?
2. How do I change the language?
3. What are "Default", "Compatibility" and "New" addresses?
Getting Started
3
1. How to create a new wallet
2. How to restore / import your existing wallet
3. How can I back up / restore my wallet?
Managing your funds
3
1. How can I receive funds to my wallet?
2. Where are my tokens?
3. Why does currency price / exchange rate differ from the one I see elsewhere?
Managing your wallet
3
1. How to add a new coin or ERC20 tokens
2. How to generate new address
3. How can I add a generic Ethereum contract?
Security
5
1. I forgot my OWNR wallet PIN / Lost mobile phone
2. What happens to my coins if your servers are hacked?
3. Do you log my activity on your servers?
4. Is it possible to import OWNR wallet private keys to another non-HD wallet?
5. What is passphrase?
Transactions
4
1. I’ve sent my coins to the wrong address. Can I cancel my transaction?
2. I cannot see my transaction status.
3. Why is my transaction unconfirmed or pending for a long time?
4. How do I check my exchange transaction status in OWNR wallet?
Fees
3
1. How do I set fees?
2. Fees in the Ethereum network
3. Fees in other blockchains
Prepaid Card
15
The list of countries the residents of which cannot apply for a prepaid card with OWNR
How to order a prepaid card with OWNR Wallet
Fees and limits
How can I get the card?
How can I fund the card?
See all 15 articles
Exchange
2
I can't exchange BTC (LTC etc.) to USDT
How to exchange currencies in OWNR Wallet?
Help Desk Software
by Freshdesk